Our shops play a vital role in helping to fund our essential work. They’re also great places to pick up a bargain or find something fabulous from our range of pre-loved, high-quality goods. And next time you have a clear-out, don’t forget to donate your clothes, homeware, toys, books, accessories and furniture to us!
Volunteer in our shops
Each of our shops relies on a team of volunteers and we’re always looking for more enthusiastic people to join them. Our retail volunteers might be sorting donations, dressing windows, serving customers or collecting donations in one of our vans. Or they might be helping us pack and send items from our online or eBay store. Whatever you do, you’ll find a friendly welcome, lots of variety and the chance to put your skills to good use – or learn new ones!
Find your nearest shop
With shops across the region, there’s bound to be one near you. Use our search tool to find yours.
Find your nearest shop
Shop online
Visit our online shop for branded goods, virtual gifts and Christmas cards.
Shop online
Visit our eBay store
Our eBay store is a treasure-trove of vintage, unusual or specialist items.
Shop eBay
Arrange a collection
Want to donate larger items of furniture? We can collect unwanted but good quality sofas, tables, wardrobes and chairs for free. Simply give us a call on
Frequently asked questions
Please visit the store locator to find your nearest shop and opening times.
We always need donations of toys, homeware, ladies tops, shoes, handbags and furniture.
We try to sell everything you generously donate but there are some items we can’t accept for safety or legal reasons:
- Electric blankets, fires and heaters
- Oil heaters
- Electric showers
- Sunbeds and tanning equipment
- White goods
- Power tools
- Hard wired ceiling lights
- Large backed televisions
- Gas appliances (mains or bottled goods)
- Cookers (Gas or Electric) and microwaves
- BBQs – unless new
- Roller skates/blades
- Safety Helmets – crash helmets, cycle helmets, riding hats
- Safety equipment (i.e. life jackets, buoyancy aids, inflatable dinghies and safety harnesses)
- Firefighting equipment
- Children’s car seats and booster seats
- Toys without a CE mark
- Software and hardware
- Home recorded computer games, DVDs, video and audio tapes
- Computer equipment including printers and hard drives
- Weapons of any kind, including: Bladed items including knives, Guns, crossbows and ammunition (including replica guns unless obviously a toy), Clothing and textiles
- Upholstered furniture, without a fire label and all items donated as sets, blankets, pillows and duvets unless brand new and still in its original packaging
- Nightwear or fancy dress without the “keep away from fire” label attached
- Items made from ivory, bone, tutleshell, tortoiseshell, furs or any items made from endangered species
- Personal appliances such as shavers, foot spas (unless unused and in a sealed box)
- Mattresses unless brand new and still in packaging
- Medication including vitamins
- Perishable goods, food and drink
- Alcohol
- Used cosmetics
- Cleaning agents, solvents and adhesives
- Fake/counterfeit goods
- Mercury Thermometer or barometer
- Petrol fuelled garden equipment including strimmer’s, chainsaws and lawnmowers
- Company branded uniforms
Please visit the store locator to find your nearest shop and donation times/details. As some of our shops have limited space, please call in advance to make sure they can accept your donation. Please do not leave any donations outside the shop as this could be a hazard and means your items could become damaged and unsellable.
We can collect furniture such as tables, chairs, sofas and wardrobes. For more details and to arrange a collection, please call 0800 917 8906
We have a donation bank in Birstall car park.
Yes, we’re always looking for volunteers to help us in our shops. Please click here for details and to apply. You can also pop in to your local store to ask about volunteering – any help is greatly appreciated and our volunteers often tell us they love the experience of being part of the team.
Absolutely. We have an online shop full of new items, branded goodies and virtual gifts and an eBay store where who knows what treasures you might find!
Please click here for our job vacancies.