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Qatar Airways

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Qatar Airways
القطرية
Al Qatariyah
IATA ICAO Callsign
QR QTR QATARI
FoundedNovember 22, 1993
Commenced operationsJanuary 20, 1994
HubsDoha International Airport
Frequent-flyer programQatar Airways Privilege Club (Qmiles)
AllianceOneworld
Subsidiaries
  • The Qatar Aircraft Catering Company
  • Qatar Airways Holidays
  • United Media Int
  • Qatar Duty Free
  • Qatar Aviation Services
  • Qatar Distribution Company
  • Qatar Executive
Fleet size131
Destinations133
Parent companyGovernment of Qatar
HeadquartersQatar Airways Towers,
Doha, Qatar
Key peopleAkbar Al Baker (CEO)
Websitewww.qatarairways.com

Qatar Airways Company Q.C.S.C. (Arabic: القطرية, Al Qatariyah[1]), operating as Qatar Airways, is the state-owned flag carrier of Qatar. Headquartered in the Qatar Airways Tower in Doha,[2] the airline operates a hub-and-spoke network, linking over 100 international destinations across Africa, Central Asia, Europe, Far East, South Asia, Middle East, North America, South America and Oceania from its base in Doha, using a fleet of more than 100 aircraft.

The airline has more than 30,000 staff, with 17,000 people employed directly and a further 13,000 in its subsidiaries.[3] On October 8, 2012, CEO Akbar Al Baker announced that Qatar Airways would join the Oneworld alliance. The carrier became a full member just one year later on October 30, 2013.[4]

History

Qatar Airways Boeing 747SR at Gatwick Airport in 1996.
Qatar airways ground handling at Doha International Airport in 2009.
Qatar Airways Airbus A330-300 at Barcelona–El Prat Airport

Qatar Airways was established on November 22, 1993. The airline started its operations on January 20, 1994, using a wet-leased Boeing 767-200ER from Kuwait Airways. It was originally owned privately by members of the royal family of Qatar. Then it was re-launched in 1997, under a new management team. Currently, the government of Qatar holds 50% stake in the airline with the rest held by private investors.

On March 24, 1997, Qatar Airways took possession of its first Airbus A300-600 aircraft on lease from AWAS in new Qatar Airways livery. On February 1, 1999, it took delivery of its first new Airbus A320 aircraft (A7-ABR) on lease from Singapore Aircraft Leasing Enterprise (SALE).

In May 2002, the Government of Qatar withdrew from Gulf Air. At that time, fast-growing Qatar Airways had 21 aircraft.[5]

On May 10, 2003, Qatar Airways took delivery of its first Airbus A330-200 aircraft (A7-ACA). On January 11, 2004, at the Dubai Airshow, Qatar Airways placed orders for Airbus A380s and A340-600s.[6] Its first A340 was delivered on September 8, 2006.

On June 18, 2007, Qatar Airways became the launch customer for the Airbus A350 when it ordered 80 aircraft worth US$16 billion, at the Paris Air Show.[7] On June 27, 2007, Qatar Airways made its first flight to the United States when it began service to New York.[8]

On November 11, 2007, Qatar Airways ordered 60 Boeing 787-8 Dreamliners and 32 Boeing 777s.[9] On November 29, 2007, the airline's first Boeing 777-300ER arrived at Doha.[10]

On February 3, 2009, the airline took delivery of its first Boeing 777-200LR.[11]

On June 15, 2009, at the Paris Air Show, Qatar Airways ordered 20 Airbus A320 and 4 Airbus A321 aircraft worth $1.9bn.[12]

On October 12, 2009, the company completed the world’s first commercial passenger flight powered by a fuel made from natural gas,[13] and on December 1, 2009, Qatar Airways' first scheduled flight to Australia arrived in Melbourne.

On May 18, 2010, the airline put its first Boeing 777F (A7-BFA) into service, with a flight from Doha to Amsterdam. The aircraft had been delivered on May 14, 2010.[14]

Qatar Airways is expanding. The airline has launched 22 new destinations since 2010, with nine more destinations announced: Ankara, Aleppo, Bangalore, Barcelona, Brussels, Bucharest, Budapest, Buenos Aires, Copenhagen, Hanoi, Montreal, Nice, Phuket, São Paulo, Shiraz, Kolkata, Medina, Oslo, Sofia, Stuttgart, Venice and Tokyo. Qatar Airways also expected to launch Baku, Tblisi, and Entebbe during 2011.[needs update] These new routes will bring the number of destinations Qatar Airways serves from 85 to 110 worldwide.[needs update]

In November 2011 at the Dubai Airshow, the airline announced an order of 55 Airbus planes: 50 A320neo and 5 A380, in addition to two Boeing 777 freighters.[15]

In October 2012, Qatar Airways revealed its new route destination to Phnom Penh, Cambodia.[16]

On October 8, 2012, Qatar Airways announced its intention to join the Oneworld alliance.

On December 13, 2012, Qatar Airways began Boeing 787 Dreamliner service from Doha to London Heathrow.[17]

In February 2013, Qatar Airways launched its European Customer Service, which is located in Wrocław, Poland.

On November 17, 2013, the first day of the Dubai Airshow, Qatar Airways announced its intention to purchase 50 Boeing 777-9X.[18]

Company affairs and identity

Divisions

Qatar Airways has many divisions including: Qatar Aircraft Catering Company, Doha International Airport, Qatar Airways Holidays, United Media Int, Qatar Duty Free, Qatar Aviation Services, Qatar Distribution Company, and Qatar Executive.

Cargo

Qatar Airways Cargo Airbus A330-200F landing at Amsterdam Schiphol Airport

Qatar Airways Cargo, the airlines freight branch, has ordered three Boeing 777F. The first Boeing 777F was delivered to the airline in on May 14, 2010, and has freight facilities able to handle 750,000 tonnes of cargo per annum during its first development phase. The Boeing 777F will be used primarily on Qatar Airways' Far East and European routes and will be supplemented by Airbus A300-600F freighters operating on regional routes feeding the airline's hub.

Dedicated cargo flights to Cairo International Airport were launched in June 2009 complementing the passenger services already operated.[19]

On August 18, 2010, the airline launched its first US dedicated cargo service from its hub in Doha to Chicago with a stop-over in Amsterdam, Netherlands using Boeing 777 freighter aircraft.[20]

Qatar Airways Cargo is poised to replace its Airbus A300-600F freighters with new-build Airbus A330-200Fs after concluding a lease deal with BOC Aviation. The carrier is also negotiating a larger deal for either new or converted Airbus A330 freighters[21]

Qatar Executive

Qatar Executive is a corporate jet subsidiary of Qatar Airways, with its own livery, sporting a white fuselage with a slightly smaller Oryx painted in the airline's traditional colours of burgundy and gray.

The Royal fleet of Qatar Amiri Flight also are painted in full Qatar Airways livery, although they are not part of the airline or Qatar Executive.

Qatar Airways Airbus A330-300 at Manchester Airport, painted in the new livery

Natural gas to liquid fuel demonstration

On October 12, 2009, a Qatar Airways Airbus A340-600 conducted the world's first commercial passenger flight using a mixture of kerosene and synthetic Gas-to-liquids (GTL) fuel, produced from natural gas, on its flight from London's Gatwick Airport to Doha.[22] The experiment's purpose was to demonstrate the viability of jet fuel made from a source not subject to rapidly fluctuating oil prices. In addition, positioning natural gas in particular as an alternative source of jet fuel is in the interests of the Qatari government; Qatar is the world's leading exporter of natural gas. However, some experts believe that GTL fuel is likely to remain a marginal choice due to an expensive production process.[23]

Cabin crew

The airline has over 120 nationalities among its cabin crew.[citation needed]

Sponsorships

In July 2013, Qatar Airways became FC Barcelona's primary shirt sponsor.[24] CEO Akbar Al Baker said : "We are delighted to form this alliance with FC Barcelona, the biggest football club in the world". In April 2013, Qatar Airways became Anorthosis Famagusta's shirt sponsor.

Destinations

Main article: Qatar Airways destinations
Qatar Airways destinations (April 2014) [25]

As of March 2014, Qatar Airways serves 135 destinations across Africa, Asia, Europe, North America, South America, and Oceania from its hub at Doha International Airport, making it one of only a handful of airlines to fly to all six inhabited continents.[3][26]

Codeshare agreements

Qatar Airways has codeshare agreements with the following airlines and train systems (as of November 2013):[27]

Interline Connections

Qatar Airways also has interline agreements with the following airlines:

Fleet

A Qatar Airways Airbus A320-200 taxiing at Berlin Tegel Airport
Qatar Airways Airbus A330 landing at Zurich Airport
Qatar Airways Airbus A340-600 taking off from Doha International Airport
Qatar Airways Boeing 777-300ER landing at Frankfurt Airport
Qatar Airways Boeing 787-8 taking off from Zurich Airport

Current fleet

As of March 2014, the Qatar Airways fleet consists of the following aircraft with an average age of 5.1 years:[33][34][35][36][37]

Qatar Airways Fleet
Aircraft In Service Orders Options Passengers Notes
F J Y Total
Airbus A319-100LR 2 — — — 8 102 110 To be reconfigured with exclusively 40 Business Class seats for a new daily service to London Heathrow.
Airbus A320-200 31 1 — — 12 132 144
Airbus A321-200 10 — — — 12 165 177
Airbus A320neo — 36[38] — TBA
Airbus A321neo — 14 — TBA
Airbus A330-200 16 — — 12 24 192 228
— 24 236 260
— 24 248 272
Airbus A330-300 13 — — 12 18 200 230
12 24 217 253
— 30 275 305
Airbus A340-600 4 — — 8 42 256 306
Airbus A350-900 — 43 — TBA Launch customer; Deliveries December 2014[39]
Airbus A350-1000 — 37 — TBA
Airbus A380-800 — 10 3 8 48 461 517[40] Deliveries from June 2014[41]
First 3 aircraft to be delivered on 17 June 2014.[42]
Boeing 777-200LR 9 — — — 42 217 259
Boeing 777-300ER 25 2 — — 42 293 335
— 24 356 380
Boeing 787-8 12 18 30 22 232 254[43]
Qatar Airways Cargo Fleet
Airbus A330-200F 3 5[44] 8[44] N/A
Boeing 777F 5 3[45] — N/A
Total 130 213 48

Note: Though not affiliated with the airline, some VIP aircraft belonging to the Royal family and Government are also painted in Qatar Airways livery and are operating as Qatar Amiri Flight.

Previously operated

Qatar Airways formerly operated the following aircraft:[46]

Fleet history
Aircraft Introduced Retired Notes
Airbus A300-600RF 1997 2013 Replaced by Airbus A330-200F
Airbus A310-200 1994 1995 2 leased from Airbus Leasing
Boeing 727-200Adv 1995 1999 First aircraft type purchased by airline.
Boeing 747SP 1995 1998 2 purchased from Boeing, ex-All Nippon Airways

Cabin

Qatar Airways First Class cabin

First class

Qatar Airways offers First Class passengers over 6.5 feet of legroom and seats that fold into flat beds with feather duvets. First Class seats are equipped with massage functions and an entertainment system. Qatar Airways plans to eliminate First Class cabins from existing A340 aircraft, as well as new aircraft deliveries, except the A380s.[47] Al-Baker has announced that all upcoming 777 and 787 deliveries will be in standard two-class configuration.[citation needed]

Business class

Qatar Airways offers Business Class passengers fully flat horizontal beds in a 2-2-2 configuration on board its Boeing 777 aircraft. On other long-haul aircraft, business class seats recline up to 172 degrees, with massage functions. Wines and Champagne are served.

Qatar Airways business class cabin
Qatar Airways economy class cabin with Oryx IFE

Qatar Airways has introduced new Business Class seats on board its newly delivered A320 aircraft with IFE seat-back PTVs in every seat. It will introduce the new seats in each upcoming new A320 aircraft, as well as retrofitting 4 existing A321 and 2 A319LR aircraft.

In March 2012 Qatar Airways revealed a new business class cabin, to be launched on the new Boeing 787 aircraft from summer 2012, initially on intra-Gulf routes before being introduced on the Doha to London Heathrow route. The new seats are arranged in a 1-2-1 configuration allowing direct aisle access for every passenger, and provide almost twice as much space as existing business class cabins.[48] The seats will be 22 inches wide and converts easily to a flat-bed which extends to 80 inches and is 30 inches wide. Each seat has also been fitted with touch screen technology which is powered by Android.[49]

Economy class

Qatar Airways Economy Class was named best in the world in the 2009 and 2010 Skytrax Awards. Qatar Airways offers Economy Class passengers a seat pitch of up to 34 inches. Economy class passengers on A330/A340 aircraft are offered individual seat-back TV screens. Passengers on Boeing 777 and 787 aircraft are offered touch-screen TVs.

Qatar Airways has taken delivery of several A320 family aircraft so far with individual seat-back personal televisions in every seat in economy class. The IFE is equipped with the same Thales entertainment system as used in the widebody fleet. A further four A321s and the two A319LRs will be equipped with the new IFE, as well as new upcoming A320 family aircraft deliveries.

New economy seats will be introduced with the launch of the 787.[48] These new seats will be produced by Recaro and are fitted in a 3-3-3 configuration. 16.9 inch width and a pitch of 32 inches will offer less personal space than before. Furthermore each seat will have a 10.6 inch in seat TV monitor offering in-flight entertainment. The features will also extend to the possibility of Wi-Fi and GSM telephony usage and USB ports for connecting personal items such as digital cameras.[50]

Inflight entertainment

Qatar Airways' in-flight entertainment system is called Oryx Entertainment. Except some Airbus A320 family aircraft, all aircraft have personal seat-back television screens. Some Airbus A320 family aircraft are fitted with main screen entertainment. Qatar is updating Airbus A320 family aircraft to seat-back AVOD. The arrival this year of the airline´s first A380 marks a significant milestone for the airline, whose future home, Hamad International Airport (HIA), has been specially designed to cater to the aircraft, with six contact gates designed with specifications required for the super jumbo. In addition, the maintenance hangar at HIA – which will be the largest in the world – is able to accommodate two A380s simultaneously.

Privilege Club

Qatar Airways' Privilege Club loyalty program has reciprocal agreements with Asiana Airlines' Asiana Club, Middle East Airlines' Cedar Miles, All Nippon Airways' Mileage Club, and US Airways Dividend Miles frequent flyer schemes. Privilege Club also has tie-ups with international hotel and car rental companies.

Partnership with Lufthansa's Miles and More and United's Mileage Plus has been terminated as of December 31, 2011 and September 14, 2012, respectively.[51]

Qatar Airways Exclusive Premium Terminal and Premium Lounge

The Premium Terminal, Qatar Airways' dedicated terminal for First and Business Class passengers, opened at Doha International Airport in Winter 2006. Built in nine months at a cost of US$90million, the 10,000sqm Premium Terminal features facilities include check-in, duty-free shopping, conference rooms, nursery and play area, spa treatment rooms, sauna, jacuzzi and restaurants. The business class lounge has undergone renovation that has increased the seating capacity by more than 80%. CEO Akabar Al Bakar is also leading the development of the New Doha International Airport, which opens in phases from June, 2014.[52]

The airline's first lounge outside Doha airport opened at London Heathrow's Terminal 4 in January 2012 and is modelled after the airline's premium terminal in Doha.

Mobile Application

In August 2013, Qatar Airways launched a new service – a mobile application available for Android, iPhone and Blackberry, which offers convenience for the passengers.[53]

Incidents and accidents

  • On October 14, 2010 a Qatar Airways pilot suffered a fatal heart attack shortly after take off and was declared dead after the plane landed at KLIA. The pilot was identified as a 43-year-old Indian, Ajay Kukreja.[55]

Workplace controversies

In 2013, The Economist claimed that "a perusal of online forums used by cabin crew suggests that Qatar has a reputation for severity among industry professionals," that "allegations of harsh treatment and overbearing scrutiny are commonplac," and that "the conditions laid down by Qatar Airways go beyond more familiar rules. ... the employee can be fired if she becomes pregnant (which, by the way, she is contractually obliged to disclose “from the date of her knowledge of its occurrence”)"[56] The Airways' CEO Akbar Al Baker has previously stated, "We are not running an intelligence agency, we are an airline company. The reason why I know everything happening in the company is...I’m simply everywhere, talking to everyone, listening to them."[57]

In 2014, the Swedish newspaper Expressen published a report ostensibly based around three Qatar Airways employees, whose life is allegedly heavily "monitored" and "controlled" by the company.[58] Qatar Airways' Swedish PR agency responded to the report by stating, "Because we do not know which individuals and which particular cases the article is based on, Qatar Airways is unable to comment.[58] CEO Akbar Al Baker stated that the allegations "are not against [the company] but against [Qatar]." He added, "They are throwing stones at my country for no reason at all.”[59]

The International Transport Workers’ Federation (ITF) has "slammed" Qatar Airways for certain stipulations found in the standard hiring contracts for female cabin crew members, including the need to apply for permission before getting married.[59] The ITF has lobbied the International Civil Aviation Organization to "take action" on what ITF termed “flagrant abuses of aviation workers’ labour rights” by carriers based in Qatar and the UAE.[59]

See also

References

  1. ^ "Qatar Airways – Vola a Dubai in un aereo a 5 stelle". DubaiBlog. Retrieved January 20, 2012.
  2. ^ "Qatar Airways – Legal Information". Qatar Airways. Retrieved November 20, 2011.
  3. ^ a b "Qatar Airways Fact Sheet" (PDF). Qatar Airways. November 2013. Retrieved November 20, 2013.
  4. ^ "Qatar Airways joins Oneworld alliance". france24.com. October 29, 2013. Retrieved October 29, 2013.
  5. ^ Qatar Airways Company Q.C.S.C. – FREE Qatar Airways Company Q.C.S.C. information | Encyclopedia.com: Find Qatar Airways Company Q.C.S.C. research
  6. ^ Qatar Airways Orders Airbus A380s And A340-600s[dead link]
  7. ^ Qatar Airways orders 80 Airbus A350XWB worth US$16 billion[dead link]
  8. ^ Qatar Airways Maiden USA Flight Arrives In New York[dead link]
  9. ^ Qatar Airways Orders 60 Boeing 787-8 Dreamliners And 32 Boeing 777
  10. ^ Qatar Airways celebrates delivery of first Boeing aircraft as Boeing 777-300ER lands at Doha International Airport
  11. ^ Qatar Airways Takes Delivery of First Boeing 777-200LR[dead link]
  12. ^ Qatar Airways Buys 24 Airbus A320 Family Aircraft[dead link]
  13. ^ qatarairways.com[dead link]
  14. ^ "Qatar Airways puts first 777F into service". Flightglobal.com. May 18, 2010. Retrieved June 7, 2012.
  15. ^ "Airbus clinches Qatar 55-plane order". The Manila Bulletin Newspaper Online. November 16, 2011. Retrieved June 7, 2012.
  16. ^ Calderon, Justin (October 26, 2012). "Qatar Airways to launch Cambodia flights". Inside Investor. Retrieved May 17, 2013.
  17. ^ "Qatar Airways began Boeing 787 Dreamliner services to London Heathrow". December 19, 2012.
  18. ^ "QATAR AIRWAYS ANNOUNCES THE PURCHASE OF 50 BOEING 777-9X". Qatar Airways. November 17, 2013. Retrieved November 17, 2013.
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  20. ^ "Qatar Airways to begin Chicago freighter service | Qatar Airways". AMEinfo.com. Retrieved June 7, 2012.
  21. ^ "Qatar Airways leases three A330-200Fs to replace A300Fs". Retrieved December 17, 2012.
  22. ^ "Qatar Airways Makes GTL History". Downstream Today. October 15, 2009. Retrieved October 17, 2009.
  23. ^ Qatar Airways Flies Plane With New Fuel, Wall Street Journal, Wednesday, October 14, 2009, p.B2
  24. ^ 27 August 2013. "Official: FC Barcelona agrees lucrative deal with Qatar Airways". totalbarca.com. Retrieved September 16, 2013.{{cite web}}: CS1 maint: numeric names: authors list (link)
  25. ^ destinations of Qatar Airways
  26. ^ "Destinations - Qatar Airways Global". qatarairways.com. Retrieved September 14, 2013.
  27. ^ "Codeshare Partners - Qatar Airways". qatarairways.com. Retrieved November 20, 2013.
  28. ^ "American Airlines And Qatar Airways Announce New Codeshare Relationship" (Press release). American Airlines. January 8, 2013.
  29. ^ "Qatar Airways Announces Codeshare Flights with Bangkok Airways", Qatar News Agency, 16 May 2013
  30. ^ JetBlue Announces Codeshare with Qatar Airways - Yahoo! Finance
  31. ^ "Oman Air, Qatar Airways sign codeshare". arabianbusiness.com. December 17, 2012. Retrieved December 17, 2012.
  32. ^ "Qatar Airways and Precision Air announce partnership" (Pressrelease). Qatar Airways. November 1, 2011. Retrieved January 31, 2013.
  33. ^ "Qatar Airways Fleet". ch-aviation.ch. Retrieved November 13, 2013.
  34. ^ "Qatar Airways Fleet". Airfleets.net. Retrieved November 13, 2013.
  35. ^ "Qatar Airways (Cargo) Fleet". qrcargo.com. Retrieved August 29, 2013.
  36. ^ "Qatar Airways Fleet". qatarairways.com. Retrieved July 27, 2013.
  37. ^ 17 March 2014. "Qatar Airways Fleet in Planespotters.net". planespotters.net. Retrieved March 17, 2014.{{cite web}}: CS1 maint: numeric names: authors list (link)
  38. ^ Airbus.com [dead link]
  39. ^ 05 March 2014. "Qatar Airways First A350 Due In December, New York First Destination". ch-aviation. Retrieved March 12, 2014.{{cite web}}: CS1 maint: numeric names: authors list (link)
  40. ^ "Qatar reveals A380 and confirms three-class configuration". Aircraftinteriorsinternational.com. Retrieved July 4, 2013.
  41. ^ "Qatar Airways Mulls More A380s But Not For Ultra-Longhaul Flights". Ch-Aviation. Chur, Switzerland. March 10, 2014.
  42. ^ "Qatar Airways to Welcome the First Three of 13 A380 Aircraft on June 17". MENAFN. April 28, 2014. Retrieved April 28, 2014.
  43. ^ Qatar Airways: New seats for B787 (polish source) Retrieved March 12, 2012.
  44. ^ a b 17 November 2013. "Qatar Airways expands its Airbus A330 Freighter fleet | Airbus News & Events" (Press release). Airbus.com. Retrieved November 17, 2013.{{cite press release}}: CS1 maint: numeric names: authors list (link)
  45. ^ 15 November 2011. "Qatar Airways Announce Order for Two Boeing 777 Freighters". Boeing.com. Retrieved October 29, 2013.{{cite web}}: CS1 maint: numeric names: authors list (link)
  46. ^ Flight International World Airline Directory 1994–2002
  47. ^ "Businessweek.com". Doha.biz. March 10, 2010. Retrieved June 7, 2012.
  48. ^ a b "Business And Economy Class Seats Make Debut At World's Biggest Travel Show". Berlin, Germany: Qatar Airways. March 7, 2012. Retrieved March 18, 2012.
  49. ^ Clements, Richard. "Qatar Airways Reveals Features of Boeing 787 Dreamliner". SKYCLUB LATEST NEWS. Retrieved May 28, 2012.
  50. ^ "Qatar Airways Unveils New Boeing 787 Seats At ITB Berlin". Qatar Airways. Retrieved May 28, 2012.
  51. ^ "Miles & More – Ending of our partnership with Qatar Airways". Miles-and-more.com. October 31, 2011. Retrieved June 7, 2012.
  52. ^ "Much-delayed Hamad International Airport to now open by mid-2014", Doha News, 15 January 2014
  53. ^ New Qatar Airways Mobile App Offers Great Convenience
  54. ^ "Qatar A300-600 destroyed". Flight International. May 1, 2007. Retrieved September 5, 2011.
  55. ^ http://gulfnews.com/news/gulf/qatar/qatar-airways-pilot-who-died-during-flight-was-indian-1.696419 Pilot suffers heart attack
  56. ^ "Married to the job", by The Economist 11 October 2013
  57. ^ "I don't employ spies - Qatar Airways boss", ArabBusiness.com, 20 January 2013
  58. ^ a b "The truth about the luxury of Qatar Airways" by Johanna Karlsson, Expressen, 2014
  59. ^ a b c "Qatar Air CEO refutes staff claims in Swedish media", ArabiaBusiness.com, 7 February 2014

External links

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