Branch Status

Drop in events attributed to Google on iOS

Investigating - Starting August 26th at around 9:00 am PST (16:00 UTC), we have identified drop in attributions from Google for iOS. Our internal teams are investigating the issue.
Aug 26, 2024 - 20:33 PDT

API Operational

Dashboard Degraded Performance

Link Redirection Operational

Deep Linking Operational

Export API Operational

Webhooks Operational

Journeys Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Uptime

Fetching

Links Uptime

Fetching

API Latency

Fetching

Links Latency

Fetching

Past Incidents

Aug 27, 2024

No incidents reported today.

Aug 26, 2024

Unresolved incident: Drop in events attributed to Google on iOS.

Aug 25, 2024

No incidents reported.

Aug 24, 2024

No incidents reported.

Aug 23, 2024

Dashboard Liveview Section errors after timeout

Resolved - This incident has been resolved.
Aug 23, 15:38 PDT

Investigating - We are currently experiencing an error: "Something went wrong. Please refresh or contact support." when Liveview section within the Branch Dashboard is clicked. Our internal teams are investigating the issue.
Aug 23, 08:10 PDT

Aug 22, 2024

No incidents reported.

Aug 21, 2024

IOS Facebook Messenger Deeplinking Issue

Resolved - We’ve released a change to improve the end user experience by reducing the Deepview’s auto-fallback-redirect delay. As a result, if the link has a web URL set that is configured for App Links, the app will be opened by this mechanism very shortly after showing the Deepview. We will continue to investigate solutions to iterate and optimize the user experience.
Aug 21, 11:32 PDT

Identified - We have identified a change in the functionality of Facebook Messenger on IOS that is resulting in URL schemes to not be launched. As a result, deep linking functionality is impacted. We have reached out to Meta to identify the changes as well as exploring work arounds.
Aug 20, 09:16 PDT

Aug 20, 2024

Aug 19, 2024

No incidents reported.

Aug 18, 2024

No incidents reported.

Aug 17, 2024

No incidents reported.

Aug 16, 2024

No incidents reported.

Aug 15, 2024

No incidents reported.

Aug 14, 2024

No incidents reported.

Aug 13, 2024

No incidents reported.