1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is good, close to airport, shopping centre and water park. We shared a quad share room which was comfortable. Decent sized fridge and kitchenette, good bathroom and shower. Beds were comfortable. We felt very safe there.
Negative section of review
There was no one to help us get bags to rooms which is hard with two young kids. The complex is quite large and takes a bit of walking.
Positive section of review
Rooms comfortable with everything we needed for one night. Small rooms but fine for one night. Fairly close to airport. Restaurants close by. Staff very helpful organising transport for early next morning
Negative section of review
Difficult to find for taxi driver.
Positive section of review
The excellent location. Close to everything. Fabulous views from our room on the 21st floor. Nice pool and seating around it. Friendly staff.
Negative section of review
It is showing signs of aging. Paint job and new carpet required. On our second and last night, there was a complete black out throughout the hotel. We were woken by a security light coming on at 12.30am and had no power so no air conditioning until 4am. It seemed incredible that this could happen in such a high end hotel. We were due to take our second overnight flight back to Australia and really needed a good nights sleep. This very much spoilt our experience at Furama, as we’d paid a fair bit of money to ensure we were well rested prior to the flight. Next day we requested and we were given a late check out, as we were exhausted but we were disappointed that this was not offered to us or at least some form of compensation offered. Obviously the black out was not the hotel’s fault but they could have offered some compensation the next day.
Positive section of review
5 star facilities and service. Especially Orriane who was superb and very very helpful
Negative section of review
Pricey wine
Positive section of review
Good location, value for cost. Great help to book Ubers or taxis and late checkout.
Negative section of review
N/a
Positive section of review
clean, good rooms, handy location and great pool area
Positive section of review
The sheets of the bed is very silky and soft.
Negative section of review
Some of the complementary fruits are either rottener not in good shape. They let it sits there for the duration of my stay which is a whole week. and at the end, it actually attracts some fruit flies. They also provide complementary cakes, however, I don't really like sweet stuff. Since I didn't touch it, they just let it sit there for a whole week instead of taking it away or replace them with something else.
Positive section of review
Upgraded on arrival so I could get in my room
Negative section of review
Everything was good
Positive section of review
The bed was very comfortable
Negative section of review
Bit more space
Positive section of review
Location and room is big
Negative section of review
It doesn’t have a fridge in the room which is quite disappointing.