{{sfn | Lazzarini | 2015 | p=}}

* {{cite book | last=Lazzarini | first=Isabella | title=Communication and Conflict | publisher=Oxford University Press | publication-place=Oxford | date=2015 | isbn=978-0-19-872741-5 | oclc=925361575}}

<ref name="c964">{{cite book | last=Lazzarini | first=Isabella | title=Communication and Conflict | publisher=Oxford University Press | publication-place=Oxford | date=2015 | isbn=978-0-19-872741-5 | oclc=925361575 | page=}}</ref>