DELIVERY PARTNERS
Skincare brand mCaffeine partners with GoKwik to boost D2C revenue
mCaffeine and GoKwik have partnered to enhance the online shopping experience and drive revenue growth. Leveraging GoKwik's tech solutions, mCaffeine aims to expand its market share and D2C footprint. The collaboration promises better shopper satisfaction and increased revenue for both brands.
Food delivery market size to cross Rs 2 lakh crore by 2030: Bain-Swiggy report
The online food delivery market in India is on a significant growth trajectory, with Zomato leading in market share. Swiggy's overall gross order value has been increasing, as reported by Prosus. By 2030, the industry is set to witness substantial expansion, driven by convenience and improved customer experience.
Food services market in India to reach Rs 10 lakh crore by 2030: Report
The food services market in India is set to reach Rs 10 lakh crore by 2030, with an estimated customer base of up to 45 crore, driven by an 18 per cent CAGR in online food delivery. Currently valued at Rs 5.5 lakh crore, the market is expected to grow at 10-12 per cent annually, with online delivery contributing 20 per cent by 2030, fueled by expanding customer base, digitisation, and regional diversity.
Shadowfax announces AI-based address intelligence system SF Maps
SF Maps aims to improve navigation for delivery partners, thereby assisting e-commerce platforms and Direct-to-Consumer (D2C) brands in reducing cancellations due to address inaccuracies on their platforms.
Heat, humidity or hale: 'majboori' makes gig workers brave the elements
The weather extremities this summer can, of course, impact any and all. But for those whose daily bread depends on their job, there aren't many options. While companies like Swiggy, Zomato and others made some efforts to relieve their delivery partners of the heat to some extent by offering them refreshments, and resting areas according to the gig workers they weren't very helpful.
Heat, humidity or hale: 'majboori' makes gig workers brave the elements
As Delhi's extreme summer transitioned from heatwaves to humidity and now monsoon rains, gig workers on two-wheelers continued delivering essentials. Despite weather hazards, they endure long shifts, often over 12 hours, due to economic necessity. Efforts by companies to provide rest areas and emergency support have been limited and sometimes inaccessible.
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Healthtech startup Cloudphysician appoints Oyo's Mandar Vaidya as India CEO
Cloudphysician's new India CEO, Vaidya, drives tech-enabled healthcare with industry expertise, strategic partnerships, and global expansion.
Zomato launches platform to offer hiring, regulatory services to restaurants
Zomato's move comes a week after rival Swiggy launched a new feature on its partner app to connect restaurants with staffing experts as part of a new recruitment support initiative.
Reliance Retail sets the ball rolling on delivery in an hour, starts pilot service in Mumbai, Navi Mumbai
Reliance Retail's Mumbai delivery service aims for quick fulfillment in 30-45 minutes, integrating with kirana stores for wider reach. The company is utilising tech platforms like FYND and Locus for efficient operations.
Zepto raises $665 million funding at $3.6 billion valuation to take on Blinkit, Swiggy Instamart
Company to double dark-store count to 700, taking on rivals Blinkit, Swiggy Instamart and Big Basket’s BB Now; DST Global, Lightspeed Venture Partners, Avenir Growth Capital and Avra joined as new investors in the round led by Glade Brook Capital, StepStone Group and Nexus Venture Partners.
HCLTech to set up two offices in North America
HCLTech announced setting up two new offices in North America with delivery centers, focusing on encouraging employees to return to the office. The offices will feature HCLTech’s Customer Experience Center (CEC) showcasing AI and Cloud Native Labs. Other key locations in North America include Dallas, Seattle, Raleigh-Durham, Toronto, and Vancouver.
Ixigo IPO pops; AI jobs command premium pay
Ixigo lists at about 50% premium, ends day at 20% upper circuit. This and more in today’s ETtech Top 5.
Kunal Kamra vs Zomato: Comedian criticizes CEO Deepinder Goyal’s World Record announcement, says 'You’re such a hack'
Comedian Kunal Kamra criticized Zomato CEO Deepinder Goyal on social media after Goyal announced that Zomato set a Guinness World Record for the largest first aid lesson at a single venue. Kamra questioned the working conditions and average income of Zomato's delivery partners, contrasting these concerns with Goyal's focus on the record. The post received mixed reactions, with some praising the achievement while others called for better treatment and health insurance for delivery partners.
BLive launches EZY EV rental program for last-mile delivery partners
BLive introduces the EZY EV Rental Program for last-mile mobility partners, addressing financial challenges. Rentals start at INR 1500/week, promoting EV integration. A 'Rent to Own' model allows riders to own EVs after 36 months. Survey by Robas Research shows 77% of delivery riders own EVs. Samarth Kholkar is optimistic about reducing carbon emissions.
Zomato to infuse Rs 300 crore in quick commerce unit Blinkit as battle intensifies with Swiggy, Zepto
Food delivery company Zomato will infuse Rs 300 crore into its quick commerce unit Blinkit, as per filings made with the RoC. With this, Zomato has infused nearly Rs 2,300 crore since acquiring Blinkit in August 2022. Zomato will pump Rs 100 crore in Zomato Entertainment Pvt Ltd – the unit that runs the company’s live events and ticketing business.
Food delivery companies lean on existing users for growth
In light of a slowdown in new user signups, Zomato and Swiggy are implementing strategies to increase order frequency among their existing customer base. This approach aims to drive growth despite the challenges in user acquisition.
Serum Partners US company to advance needle-free injection technology
SII said, in a statement on Friday that the partnership with IntegriMedical aligns with its vision of 'Health for All' and IntegriMedical's mission to 'transform healthcare globally' by providing patient comfort, ensuring increased patient compliance, reducing needle-stick injuries, and enhancing the efficacy of liquid medication via needle-free dispersion.
Zomato logs fourth straight quarter of profit at Rs 175 crore
Food delivery platform Zomato on Monday reported a consolidated net profit of Rs 175 crore for the quarter ended March 31, 2024, as against a loss of Rs 188 crore reported in the year-ago period.
Wanted: More women in taxi, logistics lane
Taxi and logistics companies, traditionally reliant on male drivers, are increasingly hiring women to drive cars and commercial vehicles or deliver ecommerce orders on two-wheelers. Female driver demand is rising faster than for males but there's a shortage.
Uber’s India driver count tops 1 million
Ride-hailing platform Uber reported $654 million loss on global revenue of $10.13 billion for the January-March 2024 quarter. The company's mobility business saw 26% growth in gross bookings. The number of monthly active users on the platform globally rose 15% to 149 million. Uber operates mobility and delivery services globally.
Instacart partners with Uber Eats to offer restaurant deliveries
San Francisco-based Instacart said Tuesday that its U.S. shoppers will see a "Restaurants" tab in the company's app in the coming weeks. Restaurant orders will be delivered by Uber Eats drivers.
MS Dhoni-backed EMotorad’s e-cycle gigafactory almost ready
The e-cycle maker's gigafactory is being built in four phases. It will manufacture a range of components including batteries, motors, displays and chargers. The 2,40,000-sq.ft. facility is scheduled to be inaugurated on August 15. The factory, which will become South Asia's biggest integrated e-cycle unit, is set to employ more than 300 people.
Swiggy IPO: Food-delivery major secures shareholder nod for potential $1.25 billion public offering
Swiggy IPO: Swiggy plans to raise up to Rs 3,750 crore ($450 million) in fresh capital, in addition to an offer-for-sale (OFS) component of up to Rs 6,664 crore ($800 million). The food-delivery major is also looking to raise about Rs 750 crore from anchor investors in the pre-IPO round.
Zomato launches 'large order fleet' for groups catering
Zomato's innovative large order fleet, focusing on customer experience and growth, introduces new features like cooling compartments and multi-cart ordering. Revenue shows significant year-on-year growth in the food delivery sector.
Invesco marks Swiggy valuation at $12.7 billion, up 18% from last fundraise
The latest mark up in Swiggy's valuation comes as the Bengaluru-based food and grocery delivery company presses ahead with its planned $1 billion IPO.
Ad isn’t created by us or any affiliate: Swiggy on viral post taking dig on Zomato pure veg fleet
In an advertisement posted by X user Nilesh Trivedi, the logo and name of Swiggy are seen on top, with the text commenting on rival Zomato's recent pure veg fleet. The user later said that the ad was very clearly a parody.
Urban Company partners with Blinkit to deliver its water purifiers
The water purifiers from Urban Company will delivered within 30 minutes via Blinkit and subsequently be installed in three hours. This service was started on Sunday in parts of Delhi NCR, Mumbai, Bengaluru, Kolkata and Hyderabad.
Zepto experiments with platform fees in profitability push
The firm is charging a platform fee of Rs 2 per order, over handling charges that can range between Rs 5 to Rs 20, depending on factors like order size, location and time of day. This is different from rival quick-commerce platforms like Zomato-owned Blinkit and Swiggy Instamart that only charge handling fees.
IRCTC partners with Swiggy for food delivery at railway stations
During the initial stage, Swiggy will provide services to IRCTC customers at four railway stations – Bengaluru, Bhubaneswar, Vijayawada and Visakhapatnam.
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